Pursuant to Art. 79 para. 1 Federal Department of Finance (FIDLEG), financial service providers have the duty to inform their clients about the possibility of a mediation procedure with the ombudsman's office. This information must be provided when the business relationship is entered into (a); when a legal claim asserted by the client is rejected (b); and at any time upon request (c).
Swiss Gulf Investment Partners has been affiliated with the Financial Services Ombudsman's Office (OFD) since May 2021. The ombudsman is neutral and can provide competent information as well as act as an independent mediator in disputes. Expensive, time-consuming and often years-long court proceedings can thus be avoided.
Financial Services Ombudsman Association (OFD Bleicherweg 10, 8002 Zürich www.ofdl.ch
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